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Customer Reviews


We live in a thatched property In rural Devon amongst other thatched houses.    We have employed CountryHeat during the last 10 years or so.   They have installed and serviced both our woodburning stove and chimney during that time and we have found them to be prompt and efficient and would have no hesitation in recommending them.

D and A C

We have used Countryheat to install and service both our woodburners since 2007 when we moved in our thatched 16th Century Cottage on the fringes of Dartmoor. I recommend them without hesitation. They are efficient, dependable, professional, and friendly.

They give good, trustworthy advice, and are always there at the end of the phone if you need them.

Also, ( and this is important they will never bodge something or compromise just to save us a few quid. They realise that it's totally counterproductive to go down that route, because inevitably (if something went wrong) the house insurance would be invalid. Like I say, professionals who can be trusted.

Basically, when you find someone good, don't change to someone else. And Countryheat are good. D.C.

Invicta Kaori set in inglenook fireplace installed by Countryheatdirect

Invicta Kaori log burner

Invicta Kaori log burner which keeps larger rooms warm and toasty  fits well into this great inglenook  fireplace. Invicta Kaori 9kW Eco Cast Iron Wood Stove - CountryHeat Direct Installed by us in July 2023.


Andy Rendell  I've had one since 2009 and it's always worked and worn well, with simple operation and good heat output.

30th December 2023

Deben M image in Fireplace

Deben M Multi-Fuel Stove

We are thrilled with our Deben M Stove. Many thanks. Pevex Deben M 4.9 KW multi-fuel stove - CountryHeat Direct

An image of Hunter Herald Eco 5

Hunter Herald Eco 5

This is great many thanks

Hunter Herald Eco 5 Wood Burning Stove - CountryHeat Direct


We just wanted to say a big thankyou for an excellent Job.

From start to finish we have been delighted with you and the professional way you dealt with our initial enquiry  through to the finished article a definite 5 star service.

We shall certainly be singing your praises and will recommend you anyone of our friends who are looking for a woodburner.

We came following a recommendation from J&MW/Once again many thanks for a job well don, kind regards.R.D. 09.12.2021

p.s Could you also thank your gas man Ian for his patience and perseverance in trying circumstances.

An image of a cat relaxing in front of a customer's new stove

Heta Ambition 5 Wood Stove Plus Installation

We love the Heta Ambition 5 woodburning stove installed by Countryheat in our lounge. It burns so clean and kicks out such fantastic heat we decided we would have another one installed by Countryheat in the dining room. Many thanks. G.A.

An image of a customer's stove

Bohemia X60 Cube Panorama Supply Only

I just wanted to thank you for the amazing stove once again. We installed and tried it for the first time last night. We do not have painted walls yet but the stove already makes the room. I have attached a couple of pictures for you to see.

Hope you are having a good day and I wish you lots and lots of customers as satisfied as I am.

Your customer service, communication and speed when it comes to delivery is above standard. I truly believe that and would highly recommend you to anyone looking for a stove . Have a lovely day. ZR

An image of a customer's stove

Heta Inspire 45H with Log Store Supply and Installation

Countryheat has done a fantastic job supplying and installing a Heta Inspire 45H with log store in my thatched cottage it looks great!

Also the flames and heat, well it has really warmed up my old cottage. The floor was also laid by Countryheat. A great job. B.

Image of a customer's Scan 57 Install


The fire works great. Many thanks..Simon

Burley Holywell 9105 Woodburning Stove

Thankyou very much for an excellent service all along the way-from Lorraine's helpful advice through to the skilled fitting process and especially being so responsive and patient with the clients request about exactly how far forward the stove should be etc. We are delighted with the final appearance and performance. Best Wishes Steve Exeter

Image of a customer's scanline install.

Heta Scan-Line 700 In Barn Conversion Supply and Installation

Wow it is fantastic was the customer comment. A great contemporary stove for this new barn conversion.

An image of a Heta Inspire 40 Insert Cassette Stove

Deben M Multi-Fuel Stove Supply and Installation

Excellent customer service, prompt quote and fit. Really pleased with my lovely new log burner. Would highly recommend. Thank you again. J.C

Pevex Deben M 4.9 KW multi-fuel stove - CountryHeat Direct

An image of a customer's stove

Heta Inspire 40 Supply and Installation

Many thanks for a great service.

An image of a customer's Riva 40 Inset Install.

Stovax Riva 40 Inset Cassette Stove Supply and Installation

I am delighted with my Stovax Riva 40 Cassette multi-fuel burner. Many thanks for a truly professional service from start to finish.

The start was a warm welcome from Lorraine who was very knowledgeable and very obliging in explaining about the options available. She kept me well informed throughout once I had placed my order with the Company. The finish was such a professional installation working so hard with such cleanliness and tidiness. A real credit to the profession. I particularly like the service where they will come and inspect the fire and sweep the chimney during the summer months. I am attaching a photo of the fire in situ. Once again, many thanks. Mrs J D Exmouth

Image of a customer's stove install.

Town & Country Fires Little Thurlow Supply and Install

Just what we wanted, many thanks it is wonderful, from Rob and Lorna.

Image of a stove install.

Town & Country Fires Runswick inset multi-fuel stove supply and installation

Thank goodness you managed to fit it in before all the snow. The tenants are delighted and I shall look forward to feeling the warmth  when I go to visit after Christmas. Wishing you all a very Happy Christmas. C.Y.

Image of two dogs enjoying the fire

Burley Debdale Wood Stove Supply and Installation

Nice to see everyone enjoying the fire!

Having recently bought and installed a Burley Debdale from Countryheat, my son has bought a bigger model, this has been put in. You may enjoy the attached photo of the dogs enjoying it.

Chimney Lining

Thank you for your prompt attention to our chimney Yours J & R.

Burley Brampton 9108 8kw Wood Stove Supply and Installation

For the supply and installation of Burley Woodburner . Many thanks- woodburner is great and working really well. Again many thanks and hope you have a lovely Xmas John W.

Town and Country Fires Rosedale Supply and Installation

Many thanks - it looks great - can't wait until winter! Regards

Installation of a New Liner

Countryheat came yesterday and completed the chimney liner, we were really impressed with them as a Company and very pleasant/polite people to have around, we would thoroughly recommend them for any future work. Also Lorraine kept me informed on the progress over the previous weeks, which I appreciated. Kind regards. Mrs T

Twin Wall Chimney Flue System

The new flue is a big improvement on the previous one, and should see the woodburner working more efficiently when we get around to firing it up in a month or two. Many thanks to all for the quick and tidy work and for accommodating any little complications that arose. We have already recommended Countryheat to the new owners of our previous house who need a new flue installing. Kind Regards.A.H

Heta Inspire 40 Supply and Installation

I am very pleased with the Heta. The only point I would make is the ash pan is not quite wide enough. The heat though the Heta gives out is great.K.B. 14.3.19

Installation of a New Chimney Liner

To all staff, a big thankyou for sorting this out and keeping us warm over Christmas. S & R (Dunsford)

Heta Inspire 45  Multi-fuel Stove Supply and Installation

Many thanks for installing our wood stove so efficiently. We have had a lovely warm weekend. Best Wishes L & T

Di Lusso Inset Supply and Installation

With many thanks for providing a super fire - working very well and efficiently ..Gilbert

Deben M image in Fireplace

Deben M Multi-Fuel Stove

We are thrilled with our Deben M Stove. Many thanks.

Pevex Deben M 4.9 KW multi-fuel stove - CountryHeat Direct

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Company number: 07070234 | VAT Number: 431 566 503.

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© Copyright 2023 CountryHeat Limited all rights reserved | Web Development by Edworthy Media

Company number: 07070234
VAT Number: 431 566 503.

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